Pinterest username not working

Jennifer  Lopez 's Avatar

Jennifer Lopez

12 Aug, 2017 01:22 AM

My username is not working and it's correct.
I am entering just the username as shown and it keeps saying 15 letters etc.

  1. 1 Posted by Jennifer Lopez on 12 Aug, 2017 01:25 AM

    Jennifer  Lopez 's Avatar

    ....

  2. Support Staff 2 Posted by jacqueline on 12 Aug, 2017 01:42 AM

    jacqueline's Avatar

    Hi Jennifer,

    Thanks for reaching out and letting us know that you're having trouble entering your Pinterest username in our social panel. We've looking into this, and discovered that Pinterest recently increased the character limit for Pinterest usernames from a 15 character max to a 30 character max. I've let our team know about the new Pinterest guidelines, and we'll get this updated in the next 24 hours.

  3. 3 Posted by Jennifer Lopez on 14 Aug, 2017 01:02 AM

    Jennifer  Lopez 's Avatar

    Yes can you fix it because mine isn't working

  4. Support Staff 4 Posted by Scott Gress on 14 Aug, 2017 02:15 AM

    Scott Gress's Avatar

    Hi Jennifer,

    Sorry we failed to reach back out to you -- your site was fixed yesterday!

    -Scott

  5. Scott Gress closed this discussion on 14 Aug, 2017 02:15 AM.

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