Updates from Etsy

Rachel Hill's Avatar

Rachel Hill

09 Jun, 2016 02:06 AM

It seems like even when I "request updates" from Etsy, my craftlaunch site does not update with the newest versions of my listings

  1. Support Staff 1 Posted by Scott Gress on 09 Jun, 2016 03:20 AM

    Scott Gress's Avatar

    Hi Rachel,

    You can only request updates to sections; the listings should be updating automatically. Can you let me know which listings don't look right so we can check it out?

    -Scott

  2. 2 Posted by Rachel Hill on 09 Jun, 2016 03:26 AM

    Rachel Hill's Avatar

    Thanks Scott.

    I just did another update request after I messaged you and it looks like
    they have all been updated now . But before that it seems like they hadn't
    auto updated in a few weeks.

    Rachel Hill

    *Origami Customs <http://www.origamicustoms.com>*
    *Custom Handmade Bliss*

    Facebook <https://www.facebook.com/origamicustoms/> | Twitter
    <https://twitter.com/OrigamiCustoms>| Instagram
    <https://www.instagram.com/origamicustoms/> | Pinterest
    <https://www.pinterest.com/origamicustoms/>

  3. 3 Posted by Rachel Hill on 05 Sep, 2018 08:52 PM

    Rachel Hill's Avatar

    This comment was split into a new discussion: Updates from Etsy

    Hi Scott,

     I had a question for you . I want to add a widget (Instagram feed) to the
    footer of my site, but I can only seem to paste the HTML code so that it is
    in either the left or right text box on the home page. This makes any
    widget off-center.

     Is there a way to paste into a footer or add anything below the text boxes?

    Also, I'm wondering if there's been any progress being made towards a more
    mobile-friendly site. I've been using this platform for many years and I
    feel that it's becoming dated, with all the other options out there that
    are mobile optimized. I know that this also affects my Google rankings.
    Just hoping that this might be a priority for you guys. My business is
    growing and might need something else with more features in the near
    future.

     Thanks,

    Rae
    they/them

    *Origami Customs <http://www.origamicustoms.com>*
    Facebook <https://www.facebook.com/origamicustoms/> | Twitter
    <https://twitter.com/OrigamiCustoms>| Instagram
    <https://www.instagram.com/origamicustoms/> | Pinterest
    <https://www.pinterest.com/origamicustoms/>

  4. Support Staff 4 Posted by jacqueline on 18 Sep, 2018 02:51 PM

    jacqueline's Avatar

    Hi Rachel,

    Sorry we didn't get back to you right away -- we did a forced refresh of your items as soon as we got your message yesterday and everything should be synched up. Let us know if anything looks out of place!

    -Jacqueline

  5. 5 Posted by Rachel Hill on 18 Sep, 2018 05:32 PM

    Rachel Hill's Avatar

    Thanks for doing that!

    Do you know why the refresh button hasn't been working on my end? I'm doing
    a lot of updating on my shop right now and I want to make sure that it's
    refreshing. This seemed to be a problem last spring too.

    Thanks,

    Rae
    they/them

    *Origami Customs <http://www.origamicustoms.com>*
    Facebook <https://www.facebook.com/origamicustoms/> | Twitter
    <https://twitter.com/OrigamiCustoms>| Instagram
    <https://www.instagram.com/origamicustoms/> | Pinterest
    <https://www.pinterest.com/origamicustoms/>

  6. 6 Posted by Rachel Hill on 21 Sep, 2018 07:20 PM

    Rachel Hill's Avatar

    Hey Scott, just following up with this. Do you need me to make any changes
    to the HTML In order to add the widget into the footer ?

  7. Support Staff 7 Posted by Scott Gress on 23 Sep, 2018 03:40 AM

    Scott Gress's Avatar

    Hi Rae,

    The error we're getting when we try to insert the widget indicates that their server is down. When we try to visit their widget site (https://widgets.websta.me/about) we get the same error, so you might need to reach out to them about a suspension in their service. Sorry about that!

    -Scott

  8. 8 Posted by Rachel Hill on 23 Sep, 2018 04:10 AM

    Rachel Hill's Avatar

    No worries Scott , thanks for following up! I’ll bring this up Websta :)

  9. 9 Posted by Rachel Hill on 23 Sep, 2018 09:22 PM

    Rachel Hill's Avatar

    Actually, it seems like Websta's site is all down- I've tried with another
    company, here is the code:

    <!-- SnapWidget -->
    <script src="https://snapwidget.com/js/snapwidget.js"></script>
    <iframe src="https://snapwidget.com/embed/593933" class="snapwidget-widget"
    allowtransparency="true" frameborder="0" scrolling="no" style="border:none;
    overflow:hidden; width:100%; "></iframe>

    Let me know if that one works!

    Rae
    they/them

    *Origami Customs <http://www.origamicustoms.com>*
    Facebook <https://www.facebook.com/origamicustoms/> | Twitter
    <https://twitter.com/OrigamiCustoms>| Instagram
    <https://www.instagram.com/origamicustoms/> | Pinterest
    <https://www.pinterest.com/origamicustoms/>

  10. 10 Posted by Rachel Hill on 24 Sep, 2018 12:52 AM

    Rachel Hill's Avatar

    Hi again,

     When I was rearranging pages tonight, I noticed that the "Current Menu"
    in "Menu Management" isn't displaying anything.

    Thanks again,

    Rae
    they/them

    *Origami Customs <http://www.origamicustoms.com>*
    Facebook <https://www.facebook.com/origamicustoms/> | Twitter
    <https://twitter.com/OrigamiCustoms>| Instagram
    <https://www.instagram.com/origamicustoms/> | Pinterest
    <https://www.pinterest.com/origamicustoms/>

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