Site is down?

Rachel Hill's Avatar

Rachel Hill

12 May, 2015 04:14 PM

I'm getting the following error on my page since this morning:

Google Chrome's connection attempt to was rejected. The website may be down, or your network may not be properly configured.

And my customers are saying they're getting the same error. Do you know why my site is down?


  1. Support Staff 1 Posted by Scott Gress on 12 May, 2015 04:25 PM

    Scott Gress's Avatar

    Hi Rachel,

    Thanks for your report. It appears that the Amazon instance hosting some our sites required a reboot. I apologize for the inconvenience; we'll have it back up ASAP and comp you for time lost!


  2. Support Staff 2 Posted by Scott Gress on 12 May, 2015 04:29 PM

    Scott Gress's Avatar

    Hi Rachel, is back up and running. Sorry again for the issue; your subscription fee will be waived for June.


  3. 3 Posted by Rachel Hill on 01 Sep, 2017 08:45 PM

    Rachel Hill's Avatar

    This comment was split into a new discussion: Issue with listing variations

    Hi Scott,

     I'm having an issue with the listing variations.

     For example, this item's variations show up fine on Etsy but are getting
    scrambled on the site:

    The list should read 25-50, sequentially.


    Rachel Hill

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